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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @staticweb,

    Greeting from Webtoffee!

    We do not have any known issue with Pre-Orders plugin. Can you share a screen recording of the issue and cancelled order logs from Woocommerce -> Status ->Logs?

    If it is concerning for you to share these details publicly here, use this link to share the details privately.

    Thread Starter staticweb

    (@staticweb)

    Hello WebToffee Support,

    a screen recording should not be necessary, as it is really only about the cancel url.

    Unfortunately, I don’t have a log of this incident and can’t recreate it at the moment due to time constraints.

    “Is there a way to customize the PayPal cancel url for the Smart Button variant? Possibly via a hook?” – Could I still get an answer to this?

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @staticweb,

    We appreciate your feedback and have made improvements to the plugin to address the issue you mentioned. Once the next update of the plugin is released, you will be able to verify these improvements.

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