• anonymized-14293447

    (@anonymized-14293447)


    Brilliant plugin as all of your product, but I’m seeing some small issues that maybe you can double check at your end:
    1) button > Position > single page > it always returns on “under title” even if set elsewhere. The frontend sometimes replicates the settings and sometimes not.
    2a) if bar position > bottom the “add-more/select-options” buttons don’t work
    2b) if bar position > top, the tooltips should be CSS-positioned below the buttons instead of above
    3) the add-more popup doesn’t find my products. Not even one letter is showing results. Only if I type a blank space it triggers some results.
    3) I cannot find some compare fields translations (“additional information, custom attributes, custom fields”), not even in Woocommerce itself

    Hope you can help. Thanx

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @arsenalemusica,

    Sorry for the late reply

    I checked our demo site of WPC Smart Compare but there is no issue as you mentioned. You can check demo sites in the below link.
    https://demo.wpclever.net/woosc/

    There might be an incompatibility with your theme and other plugins

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, and so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site that has caused this, you can find that out by deactivating plugins one by one to find the culprit.

    To modify some texts or translate our plugin into your language, you read this article
    https://wpclever.net/faqs/plugin-translation/

    Best regards.

    Thread Starter anonymized-14293447

    (@anonymized-14293447)

    I cannot debug all that unless this major conflict isn’t resolved.

    Thread Starter anonymized-14293447

    (@anonymized-14293447)

    tested with WPClever theme, here’s my confirmation:
    1) it’s a bug
    2) tooltips are missing a bottom class, so one must create it if wants to position below the buttons instead of above
    3) it’s a bug

    one more: “share link” generates only the website domain, not the page with the product or a pdf with the compared products.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘small bugs and layout issues’ is closed to new replies.