Slowed Page load times dramatically – But Plugin author came to the rescue

  • Initial Review below:
    An easy to use plugin that ultimately does the job, but for a site that has quite a number of products as soon as we activated the plugin our site became quite unresponsive with regards to the loading times.

    Originally I gave this plugin a two star rating because of the page load times. I was contacted by the plugin author and was notified that this was because the Free Version was not designed for a large storefront with many products.

    I advised them to put a warning message to future free users and they thought it was a good idea. With the knowledge that the support was very quick and efficient and now knowing that the Pro version can in fact support a large website I have decided to change my rating from 2 stars to 5 stars.

    Thank you for the great support.
    Trav

    • This topic was modified 8 years, 3 months ago by Travis. Reason: Plugin Author response to my original rating
    • This topic was modified 8 years, 3 months ago by Travis. Reason: Plugin Author response to my original rating
    • This topic was modified 8 years, 3 months ago by Travis.
    • This topic was modified 8 years, 3 months ago by Travis.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Hermann LAHAMI

    (@mano88)

    Hello,
    The free version is not meant to shops with a lot of products. The pro version has more features and can support any number of products.

    Thread Starter Travis

    (@travislima)

    Thanks for getting back to me.

    Do you perhaps have that documented somewhere? Maybe I missed it.

    If not, I would personally put a warning to free users. If I had known that, I would have probably opted to purchase the PRO version, I assumed the Pro version would do the same.

    Hopefully that is some useful feedback for you?
    Trav

    • This reply was modified 8 years, 3 months ago by Travis.
    Plugin Author Hermann LAHAMI

    (@mano88)

    Yes thank you. We’ll add that warning today.

    Thread Starter Travis

    (@travislima)

    Thank you very much.

    I myself work with support for other WordPress Plugins and I can see that you take care of your customers. I like to add constructive criticism and not break down a plugin when giving a review.

    Keep up the Good work!

    Plugin Author Hermann LAHAMI

    (@mano88)

    I fully understand and thank you for taking the time to do that. We and every WP developer are getting better every day thanks to people like you ??

    Thread Starter Travis

    (@travislima)

    Great,

    In light of the fact that the Free version was not designed for a large store and the support I received as well as you taking my advice to put up a warning message, I only think it would be fair to change my original rating of 2 stars to 5 stars now.

    Thank you for the effort!
    Trav

Viewing 6 replies - 1 through 6 (of 6 total)
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