• Resolved letsbereal000

    (@letsbereal000)


    So I’m facing two issue currently on my site.

    #1 When clicking on place order on checkout page then it get loads for more than 12 seconds to get me to the thank you page for order confirmation.
    Site isn’t slow. I’ve tried default WordPress checkout and it’s totally working fine with the loading speed

    #2 There is one blue line beside payment button selection. I’ve already tried using css but doesn’t solve the issue on the front end.

    • This topic was modified 2 years, 2 months ago by letsbereal000.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi there,

    Thanks for your query.

    It sounds as if there is some sort of conflict in the setup.

    To clarify, WooFunnels checkout would optimize the checkout and make visual changes.

    It does not control order processing.

    The order processing still happens at the gateway.

    For (2) Please send us the URL so we can investigate and provide CSS.

    For more proactive support, you can raise a support request and refer to this thread.
    https://buildwoofunnels.com/support

    We would be happy to help.

    Thanks,
    Team WooFunnels

    Thread Starter letsbereal000

    (@letsbereal000)

    Here is the link. Please go through the website and add any product to proceed for checkout and there you will see blue selector
    accent mirror

    Hi there,

    Thanks for providing the link to the site.

    1) We compared the checkout page without Funnel Builder and here are the comparison looms

    > Using Native checkout –

    Timeline on this loom
    From 0:28 to 0:38 = 10 seconds

    > Using Funnel Builder Checkout –

    Timeline on this loom
    From 0:44 to 0:53 = 9 seconds

    So the result is almost the same and no delay from the Funnel Checkout. The Funnel Builder Checkout just beautifies the checkout skin but doesn’t play any role in the payment processing and speed delays.

    2) The Blue line – Theme CSS styling is appearing https://i.imgur.com/PBBo46S.png

    Please add this custom CSS here to override it

    View post on imgur.com

    body #payment ul.wc_payment_methods li.wc_payment_method label, body #payment ul.wc_payment_methods li.wc_payment_method label:hover {border-left:none;}`

    3) We also noticed that the payment block width is short due to the theme CSS
    Add this custom CSS to make it wider.

    @media screen and (min-width: 1025px){
    body form.checkout .woocommerce-checkout-review-order {width:100%; padding-left:0px;}
    }

    Feel free to write back if any questions.
    Thanks

    Hi there,

    Haven’t heard back. So marking this as resolved.

    Feel free to create a new thread for any other issue.

    Thanks
    Team WooFunnels

Viewing 4 replies - 1 through 4 (of 4 total)
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