Slow Site Performance, Disappointing Service

I not only used the Elementor plugin for several years, I subscribed to their pro version. At first, I loved the control (backend) and elegance (frontend) the plugin gave me on my sites. However, over time, the plugin seemed to get bloated and sluggish, impacting performance on the site.

On top of this, Elementor claims it supports Font Awesome, which in 2020, announced its plans to release version 6, with several alphas and betas, and rolling out the full release in February 2022. I sent a support ticket to Elementor, inquiring as to its intentions to support version 6, and received a rather snippy reply that it had just been released, and that they would support it, but needed time. Meanwhile, several users have posted on Elementor’s Github feature requests page, asking for this, going largely ignored by this company and its developers. As of my writing this — 18 months later, the company has failed to make this change. Users have shared workarounds with each other, such as uploading SVGs directly (which is what I did), but when Elementor supported previous versions of Font Awesome natively — and still claim this as a feature — particularly for one of the web’s most popular font libraries, this is a prime example of how unresponsive this company has become, particularly for customers paying a subscription fee.

While Elementor stagnated, both WordPress itself, as well as its greater development community, continued to innovate with its own newer block and layout platform, and at this point, I have converted my site to those blocks, using some third party plugins that add additional functionality. I am enjoying it more than I ever did Elementor, and it is far faster in performance than Elementor was. This is what motivated me to write this review. I feel like time and money was wasted with Elementor, so I wanted to offer this experience to other users considering this substandard product.