Slow single events page

  • Resolved bashiachuki

    (@bakoline)


    1 year, 2 months ago

    Hi, I have been using this plugin for more than 4 years and everything was perfect until few months ago when the event single page started to load very slowly, it needs about 25-50 seconds to load

    For all other pages, the admin dashboard loads instantly in 2-4 seconds, this problem happens only on event single page in the frontend

    I tried a lot of things but got no solution… lastly, I tried to delete old events from the database via this command and it helped

    delete FROM wp_posts
WHERE post_type = 'tribe_events'
AND DATEDIFF(NOW(), post_date) > 180

    The problem is that I am not sure if this will be 100% accurate and I won’t delete upcoming events (which are very important)

    I also tried setting Move to trash events older than function in the settings but it doesn’t work at all after few hours (it should start deleting in 15 minutes as I understood, but it doesn’t work)

    Here are a few screenshots and maybe you have some other advice on what and how to fix this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Erica

    (@eeide)

    Hi @bakoline,

    I’d like to clarify whether you’re referring to slow loading of the Events list in the backend (yoursite.com/wp-admin/edit.php?post_type=tribe_events) or a single event page on the frontend (yoursite.com/event/event-slug).

    If you’re referring to an event on the frontend of the site, can you please share a link to an event (for example: yoursite.com/event/event-slug) so we can investigate from this end?

    Thank you,
    Erica

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

    Thread Starter bashiachuki

    (@bakoline)

    I am refering to single event page on the frontend?(yoursite.com/event/event-slug)

    Of course I can share a link, just I can not post it here, is there a way to send a link and admin credentials to your email? (Website is closed and can not be seen without user login)

    Plugin Support Atousa Najafi

    (@atousanajafi)

    Hi @bakoline,

    Please do not share any credentials with us, this is for us to follow the WordPress Forum Guidelines.

    We can only check public websites, so if you need further assistance, share a public URL with us so we can take a closer look.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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