Slow search and loading

Hi Cramer,

1) Under Options->Basic-> “Product Search”, what do you have it set to?

2) Under Options->Basic-> “Thumbnail Support”, what is it set to?

3) If you’re a premium user: go to Options->Premium-> “Products per Page” and try setting it to 10, does that make any difference in loading time?

• This reply was modified 8 years, 1 month ago by etoilewebdesign.

1. Naam, beschrijving en aangepaste velden
2. Yes ( i want to show the product picture)
3. I have the premium yes, have changed it, still slow search.

https://www.carwashshop.eu

Look for exaple for “4,2” or select a Tag from the dropdown.

Hi Cramer,

Can you try setting Options->Basic-> “Product Search” to “Name only” or “Name and Description” instead?

• This reply was modified 8 years, 1 month ago by etoilewebdesign.

Tried both still 7~10 seconds search time, also loading the pages for eatch tag.

Any other idea’s ?

Other suquestions:
– If there is no search result, please inform it with a text.
– After a search, and you click a other category/tag, remove the search option.

But the speed problem is a big issue for us now.

https://www.carwashshop.eu

I know you said you tried it, but do you have it set to “Name Only” right now for the “Product Search” option? If it isn’t searching through the custom fields, then there really isn’t any reason the querying should take a long time, unless your server is just slow at handling database queries.

Also, looking at the source code, I can see that, even though they’re hidden, both the List and Thumbnail views are being loaded on the page. This means it is still running all the queries for those views (three times the amount of queries it needs to be running). How have you hidden them? The correct way is to do it in the shortcode, like so:

[product-catalogue id="X" starting_layout="Detail" excluded_layouts="Thumbnail,List"]

I have added the string, and the search option is still on name only.

I looked like a have excluded the list en thumbnail view. How can i check if its loading OK now?

It still looks like its a bit slow, i will contact my provider also.

To check loading, I’d suggest clearing your browser cache and reloading the site (if you don’t want to clear your cache for that browser, you can just use another browser to check).

I tried loading your site on Safari and the loading time seems to have improved (went from 8-10 seconds to about 4 seconds).

Will check this! Thank you for the support.