Slow Resume Uploads

  • Resolved roodude

    (@roodude)


    3 years, 11 months ago

    Hey guys,

    We’ve recently run into an issue where resumes are taking quite a long time to upload. For reference, I have tested with a 128kb PDF and it takes roughly 7 – 10 seconds to complete the upload and submit the form. That is the only field we are using, so its a pretty simple set up.

    The server does run NGINX, so is there anything we need to configure to make this faster? We have already upped the memory to 256M and the max to 512M, and the rest of the site is super snappy. I have also disabled any caching on these pages, so I know the issue isn’t with that.

    The client is having users think that it is not working because it takes so long that they abandon the process entirely.

    Thanks in advance for your help! We love the plugin, and its been working for our needs so far, save for this one issue.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi Roodude,

    I am sorry to hear about the issue that you are facing.

    Since i am not a technical person. I have forwarded your concern to the team. They will get back to you within 24 hours.

    Regards,

    Hi Roodude,

    Thank you for reaching out to us.

    For NGINX server configuration, kindly contact server administrator. They can better help you regarding this matter.

    Please let us know if you have any other questions or concerns.

    Regards,

    Thread Starter roodude

    (@roodude)

    Any suggestion on things to increase? We manage our own servers, and they run pretty efficiently with everything else. Any idea where the bottleneck could be?

    Hi Roodude,

    I have forwarded your concern to the team. They will get back to you within 24 hours.

    Regards,

    Hi Roodude,

    Unfortunately, we have no idea where the bottleneck could be.

    Only the contact server administrator can better help you regarding this matter.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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