Slow Query problem

  • Resolved wesleyli

    (@wesleyli)


    4 years ago

    Hello.

    Our site is a restaurant site using Mobile Assistant Connector for years to receive online orders on tablet, and we are using the Mobile Assistant for WooCommerce app. (Not the beta one).

    Just recently we found our site is getting slow, especially today the site was down.

    We contacted Siteground (our web hosting), and they replied we had many slow queries. He lifted the imposed limits so the website would be operational again.

    Then we installed the Query monitor plugin to check, then we found 21 slow queries are from Mobile Assistance Connector (mobassistantconnector.php)

    Please see the screenshot here: https://i.imgur.com/tN9PMF6.jpg

    Then we deactivated the Mobile Assistance Connector, and the website’s speed was back to normal. But once we activated it back, the website were slow again, and we could see the slow queries were there.

    So now we have to deactivate the plugin, is there anything we can do about it?

    Thank you.

    • This topic was modified 4 years ago by wesleyli.
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