Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @maxwo,

    cURL error 28 can occur for various reasons.

    If you can consistently reproduce this error, I suggest disabling all other plugins except for WooCommerce, PayPal Payments, and Query Monitor to see if the behavior persists for you. I haven’t seen this one before, but chances are a potential conflict with a different plugin is causing this error.
    Please let us know how this works for you. Thanks!

    Kind regards,
    Niklas

    Hey,
    same here for me. On every page request that plugin is calling PayPal with curl. So the whole page request is stopped until paypal sends an response. This is +500ms for every page request and slows down everything.

    What is that call for?
    Aren’t these calls cacheable?
    Do we need to call it on every page request?

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    thank you for reaching out to us, we are here to help.
    The only button that could affect all pages is the “mini cart”, you might want to try deactivating that option if you have it active.

    However, the main activity you should be performing is the conflict test that Niklas advised. We don’t get this issue often reported, so we do expect an element on your site is causing a conflict with our plugin that is results in this delay.

    Kind regards,
    Joost

    Hey,
    the mini cart feature is disabled. The call is really on every page request (frontend and backend).

    I deactivated every plugin expect these three. I installed a basic storefront theme:
    https://www.cswebservice.de/1.png
    (The external request to paypal is on the plugin page /wp-admin/plugins.php?plugin_status=active)

    https://www.cswebservice.de/2.png
    (The external request to paypal is on a WC marketing page wp-admin/admin.php?page=wc-admin&path=%2Fmarketing)

    https://www.cswebservice.de/3.png
    (The external request to paypal is also on frontend)

    https://www.cswebservice.de/4.png
    Here are my settings. Also the paypal request is on the setting page.

    What is that call for?
    Aren’t these calls cacheable?
    Do we need to call it on every page request?

    A few days after mentioned this behaviour I “solved” it by commenting out the curl request. My customer pages are now fast again.

    • This reply was modified 2 years, 5 months ago by cswebservice.
Viewing 4 replies - 1 through 4 (of 4 total)
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