• Resolved intentiontim

    (@intentiontim)


    Today, I bought your AAM Plus Package extension to be able to restrict the access to a category in our knowledge base (help guru template).
    After installing the extension, the site started being unbearably slow. The loading of any page (both backend and frontend) takes 20+ seconds. Basically this has rendered the page unusable.
    Why is the page with your extension activated so slow, and is there anything we can do about it?
    We currently have about 10 articles in our knowledge base.

    Edit 1:
    I just tried resetting the AAM setting to defaults to make sure that it is not a configuration problem and the pages still load slow.

    Thank you for your help.

    • This topic was modified 6 years, 4 months ago by intentiontim.
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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Today, I bought your AAM Plus Package extension

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

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