• Resolved joeguiney

    (@joeguiney)


    Hi all I hope you can help with this. We are seeing very slow load speeds for our site https://isdemo.limerick.ie/

    We have over 1500 locations mapped with images, can you tell me does this affect load times?

    From the Google console I can see it’s taking a long time to load the map. Is there something on our server we need to set to make this quicker?

    To test:
    Open Google, right click and “Inspect”
    Go to “Network” in the console.
    Load the site isdemo.limerick.ie.
    It runs through and starts loading.
    Once done you’ll see it’s taking about 1.4 minutes to load the page, the majority of time on Content Download.

    Thanks
    Joe

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author 100plugins

    (@100plugins)

    Hi @joeguiney,

    This is indeed super slow. I don’t think is has something todo with the plugin though. Please see https://playmusicontheporchday.com/. They have more than 2400 locations (many images) but the site loads much quicker. Their map feels a little bumpy because they don’t use Pin Clustering, but that’s not your issue.

    We can try this:

    • Provide a page without the map, just for speed comparison.
    • Disable Marker Categories and see if it makes any difference. You can activate it afterwards and all categories will be back again.
    • Disable any Page Speed or Caching Plugin.
    • Talk to your hoster if they see some potential to get you more performance.
    • If nothing helps, please create an export of your locations and send it to me (email). I will then try to re-create the issue locally.

    Best Regards,
    Daniel

    Plugin Author 100plugins

    (@100plugins)

    I would also recommend to try out the WPPerformanceTester plugin. It can measure the actual performance of your server.

    Thread Starter joeguiney

    (@joeguiney)

    Thanks, I’ll give all that a go and get back to you.

    Thread Starter joeguiney

    (@joeguiney)

    Plugin Author 100plugins

    (@100plugins)

    Hi @joeguiney,

    What’s the state on this? Does the issue still persist and have you tried the things I recommended?

    Best Regards,
    Daniel

    Plugin Author 100plugins

    (@100plugins)

    There is another thing you could try. This was the solution for another clients website:

    Find and Replace the absolute image urls with relative urls. (eg. https://isdemo.limerick.ie/wp-content/uploads/2022/08/img11_666.png –> /wp-content/uploads/2022/08/img11_666.png) You could use the Export & Import Feature to do this.

    And I just noticed that all your image url currently have an %20%20 at the the end. This could also be a reason why it is loading so slow.

    Best Regards,
    Daniel

    Plugin Author 100plugins

    (@100plugins)

    Actually it is very likely that the issue with the %20%20 at the end of each image URL is the main reason for the slow load.

    You can try it out by calling this example URL https://isdemo.limerick.ie/wp-content/uploads/2022/08/img11_666.png%20%20 in the browser. It takes 2.6s only to redirect to the correct URL.

    Plugin Author 100plugins

    (@100plugins)

    I will close this issue due to inactivity. Feel free to reach out to me anytime.

    Thread Starter joeguiney

    (@joeguiney)

    Hi Daniel,

    Sorry I was out sick with Long Covid for the past two months and am only getting back to this now.

    On the Issue with slow loads, it looks like the map thumbnails are appending the %20%20. If you look at a piece of content though the admin panel it just has the static url and loads fine

    Can you let me know if there is a way to check how the thumbnails are being rendered for the map?

    Thanks

    Joe

    Plugin Author 100plugins

    (@100plugins)

    Hi @joeguiney,

    I hope you feel better already. Anyway, best wishes to you on this!

    Regarding the issue:
    %20%20 means there are two blank spaces at the end of the image url. Could you please verify that they are not appended in the database. (i.e. do a database search for img11_666.png and see if the %20%20 is appended)

    You can also use the Export feature of OUM to export a CSV file. If the %20%20 is in there this means it is in the database. You could then remove it from the CSV file and import your locations again.

    I hope this helps,

    Best regards,
    Daniel

    Thread Starter joeguiney

    (@joeguiney)

    Hi Daniel,

    When I export the csv all the image fields are blank.

    Thanks

    Joe

    Thread Starter joeguiney

    (@joeguiney)

    When I look in the media Library all the images are saying unattached.

    Can you give me a rundown of how to bulk import locations and images to the system. Can they all be done through the import tool?

    Thanks

    Joe

    Thread Starter joeguiney

    (@joeguiney)

    Hi Daniel,

    I’ve tried exporting all content, deleted all content off the site.

    Ran some Tests:

    Loaded one location through the import. The image is not showing but the speed is good.

    Loaded a second location and image through the Add Report button. The Image appears and everything looks fine, but we are back to the site taking over a minute to load.

    There is only two pieces of contant on the site and it is not loading, can you please give me some help with this.

    Thanks

    Joe

    Thread Starter joeguiney

    (@joeguiney)

    Hi Again,

    Did a second test, Removed all media all locations and added one new report. Load on the site is over a minute. Nothing else on the site now just that one item. Can you think of anything that could be causing this issue?

    Thanks

    Joe

    Thread Starter joeguiney

    (@joeguiney)

    Here is the error I’m getting in the console on load:

    DevTools failed to load source map: Could not load content for https://isdemo.limerick.ie/wp-content/plugins/open-user-map-pro/src/leaflet/leaflet.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

Viewing 15 replies - 1 through 15 (of 18 total)
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