Slow down website

  • Resolved duivelkewilly

    (@desmetjozef)


    4 years ago

    After the last update our website slowed down a lot, have restored backup but can not update rank math now because of the problem.
    Without the update the site works fine.
    Someone an idea what this could be?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @desmetjozef

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It is working fin eon our end:
    https://i.rankmath.com/By6mVj

    The Query Monitor would show an error for a slow query in their toolbar if there was an issue.

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Andrei Surdu

    (@_smartik_)

    Same here. My website is much slower now. It used to load cached pages in about 200ms and now it takes 5 seconds.
    Please do something with this.

    Andrei Surdu

    (@_smartik_)

    Why this marked as solved when it’s not?

    I switched back to version 1.0.51 and it was all good. The website speed was as it should be. But, today I’ve updated again to 1.0.52.3 with the hope that the problem is fixed and nothing. The website is slow like hell.

    Here is the real problem:
    11.24.2020-10.05.32

    Also, why do you run this call on both front and back-end when, ideally, should be called on in WP admin?

    I have the PRO version also and created a ticked here: https://support.rankmath.com/ticket/big-performance-issue/

    Plugin Author Rank Math

    (@rankmath)

    Hello @_smartik_

    The issue was resolved in one of the last updates.

    Please let us know if you are still facing the issue.

    We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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