Slow Cart/Checkout Page

  • Resolved patchyart

    (@patchyart)


    2 years, 1 month ago

    Hi,

    Our Cart/Checkout page are very slow to load ~10 seconds even when we have all plugins disabled

    We would appreciated some guidance on why this might be

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter patchyart

    (@patchyart)

    This seems to be issue that scales massively with the amount of products in the basket/cart, causing slow product, cart and checkout pages when multiple products are in the basket.

    Testing on a clone website and turning off plugins and changing themes to default showed that the issue was still there with 15 second page loads with 4 items in the basket

    • This reply was modified 2 years, 1 month ago by patchyart.
    Roxy

    (@roxannestoltz)

    Hi @patchyart ,

    Thanks for reaching out!

    I understand that your cart and checkout page are very slow, and you would like some guidance on what may be causing this, is that correct?

    After checking the speed and performance of your site, it is indeed pointing out performance issues as seen in the screenshot below:

    You can monitor your sites speed and performance using a service, such as GT Metrix, this also shows you were the performance issues are coming from.

    There are several contributing factors to the slowness of a site, most of which can be found in the following troubleshooting documentation:

    Hope this helps!

    Roxy

    (@roxannestoltz)

    Hi @patchyart ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – feel free to create a new topic? should you need any further help.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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