Slight issue on password reset page

  • Hi all,

    First, thanks for a wonderful plugin.

    There’s a slight issue when registration is enabled on WordPress installation.

    With default WordPress account registration, in the first step user selects username and enters email to which they are sent a link to setup their password. When a user clicks on that link and they’re taken to the page where they can setup their password, the plugin throws a message ‘Please complete the reCaptcha’ as if user has tried submitting the new password without filling the reCaptcha which is incorrect.

    If the user selects ‘I’m not robot’ and solves the reCaptcha correctly they can reset their password, but the ‘Please solve reCaptcha’ error is thrown unnecessarily.

    To reproduce:
    1. Tested with WP 5.5.1 and reCaptcha V2.
    2. Install plugin
    3. Enable public registration
    4. Set default permission to Subscriber
    5. Register an account
    6. Email is sent to registered email to setup a password
    7. Click the link in email to setup a password
    8. User is taken to password reset page where ‘Please solve reCaptcha’ error is thrown even though user still hasn’t tried to submit the newly created password

    Thanks in advance,
    krko

Viewing 6 replies - 1 through 6 (of 6 total)

  • Thank you very much for detail explanation.
    Did you tried with all other plugins deactivated and with default theme? If not please try once.

    Also can you provide us your website link so that we can try?

    Thread Starter krko

    (@krko)

    Hi Shamim,

    Thanks for getting back to me.

    I’ve tried this on several websites with different configurations with the same result. I haven’t tried testing without any other plugins completely, but I did try this on pretty vanilla installation.

    You can check this yourself if you go to https://lutify.me and click on ‘Start my 14 dat free trial’ button on homepage.

    krko

    Thread Starter krko

    (@krko)

    Hi,
    Any update on this?
    krko

    Sorry for the late reply.
    I tried registering in your website. After registration i received login details but link was wrong. There were no key in the link.
    So again i tried forget password option. Then i received email with correct link. Using that link i changed password.
    Everything seems to be working fine.

    Can you please re-test and let me know what issue you are facing?

    Thread Starter krko

    (@krko)

    Hi Shamim,

    Please have a look at this video which shows the issue:
    https://www.dropbox.com/s/n9ll00qozoui8rc/recaptcha.mp4?dl=0

    The expected behaviour is that after key is clicked on in the email, the reCaptcha error won’t be thrown as user hasn’t tried submitting the new password yet.

    Thanks!

    krko

    Can you please try with another browser (eg. chrome/firefox) and let me know? Please make same video but in firefox and send again.

Viewing 6 replies - 1 through 6 (of 6 total)
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