slideshow not responsive

  • Resolved [email protected]

    (@makistarbluemailch)


    2 years, 3 months ago

    As described in many other posts, my customer have a problem with the slideshow responsiveness in the actual version 1.7.1
    My customer updated from any old version to the actual version. after that he has not anymore the yellow dots. There are small thumb pictures replacing the configured style with the yellow dots. That was not good, but the image was responsive. He then changed the style back to the yellow dots and then the image was not responsive…. for the moment he changed back to the thumb picture style and set the size for the thumbs to zero. That works, but we like to fix that… so dear developers, how to fix that problem????

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Dear @makistarbluemailch, hello

    Thank you very much for reaching out to us, sorry to hear you are experiencing issues with our plugin,

    Could you kindly send us the URL of the page with the problematic gallery? It would also be very helpful if you could revert the settings to the old ones (which render the gallery non-responsive on your side) so that we have a clearer reference of what you are trying to achieve,

    We’ll do our best to diagnose the issue and supply the solution as fast as possible,
    Have a great day!

    Thread Starter [email protected]

    (@makistarbluemailch)

    unfortunately the website is really productive…. but give me a short time to setup a copy from the page….
    I will inform you, when it is ready

    Thread Starter [email protected]

    (@makistarbluemailch)

    I set up the website… I was able to see, there is a new version and in the change log is “FIXED: responsive Slideshow” listed.
    My test shows, that it works with 1.7.3
    Maybe other users can confirm, that this problem is fixed by version 1.7.3

    Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Hello again, dear @makistarbluemailch ,

    I am extremely glad to hear that the fix applied in the update worked for you!

    Thanks a lot for reaching out to us and for reporting the issue,
    Have a marvelous day ahead!

Viewing 4 replies - 1 through 4 (of 4 total)
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