Slideshow no longer works

@dsafety – Can you provide a link to the display where this is happening?

– Cais.

Thanks Cais. The problem is occurring on every page of my site where the gallery is being used. Here is an example. https://www.diamond-safety.com/decktop-architectural-tile/

At the bottom of the page is a gallery displaying color options for this particular product. In the past, clicking on any image would open a slideshow which the viewer could navigate by clicking directional links. Now, only a larger version of the thumbnail displays with no slideshow capability.

Bob

@dsafety – Are you using a custom template in the tabbed panels for NextGEN Gallery? Also, do the displays work correctly if they are not wrapped in the tabbed panel?

– Cais.

There is nothing special in the tabbed panels. I placed a gallery in a different location, not inside any of the tabs and it behaved the same way, the slideshow that used to display when any of the thumbnails was clicked no longer displays. Instead a single, larger version of the thumbnail is shown.

This plugin has worked perfect for almost a year. I noticed the problem after the latest WP update.

@dsafety – We are not aware of any issues with the current NextGEN Gallery and the current version of WordPress … at least there have been none in our tests we can attribute to just WordPress and NextGEN Gallery alone.

How are you inserting your slideshows?

– Cais.

I don’t do anything special. From the moment that I started using this app, it behaved the way I want it to again. I created a gallery and then placed the gallery on one of my pages.

In the past, the gallery would display the thumbnails and when any of the thumbnails was clicked, a slideshow with directional navigation and image labels would pop up. Something has changed. Now, when any of the thumbnails is clicked, only a single larger image of that thumbnail displays with now slideshow or image label.

I need to get back to displaying the slideshow as it was before. Selecting the default option “show as a slideshow” brings back a limited slideshow function without any navigation or image descriptions. This does not meet my needs.

I just want this app to work as before.

@dsafety – When you are inserting the Basic Thumbnails display via the IGW (“green button”) in the TinyMCE editor go under the customizations panel and turn on the “Use ImageBrowser display” option … I believe this is what you are trying to accomplish.

You can also set this as the default for new inserted displays under Gallery > Gallery Settings > NextGEN Basic Thumbnails.

Thanks, and sorry for not understanding this issue better the first round through.

– Cais.

Thanks Cais. Doing this gets me back to something that is pretty close to the way this app used to work. The only problem is that the slideshow reloads the entire page whenever a new image is displayed. Is there a way to make the slideshow display in a popup window that is independent of the parent page?

@dsafety – Under Gallery > Gallery Settings > NextGEN Basic ImageBrowser set the option for Ajax Pagination to Yes.

You may need to clear your image cache under Gallery > Other Options > Miscellaneous of this to take effect immediately (possibly your browser cache but generally this is only really necessary if you have a caching plugin leveraging the browser cache as well).

Thanks!

– Cais.

Thanks Cais. Actually, I solved the problem in a different way. I do not have Ajax Pagination activated. In fact, I also deactivated “Use ImageBrowser Display as you previously suggested.

My problem turned out to be that Lightbox Effects, (found under “Other Options”) had no option selected. Selecting any of the available Lightbox options returned this plugin to its former functionality on my site.

My guess is that some upgrade removed the entry that I had previously selected for this option and replaced it with “blank”.

Everything works perfectly now.

@dsafety – Thanks for the update and clarifications!

We’re glad to see you have it working again!

– Cais.