SliderPro Update 4.8.6 not working anymore

Hi,

There were some changes to the gallery slides in the latest release. Please post here the code/text you currently have for gallery slides, both the gallery shortcode and the slider shortcode.

Best,
David

Hello, thanx for your quick reply. I hope these are correct infos you want

Name: Products Gallery

Shortcode: [sliderpro id=”1″]

slider shortcode: I am not sure, seems to be this [Gallery Slides]

Name: Awards Gallery

Shortcode: [sliderpro id=”1″]

slider shortcode: [Gallery Slides]

I also want to see the gallery shortcode that’s next to the slider shortcode. It should be something like:

[gallery ids="1,2,3,4,5"]
[sliderpro id="1"]

Best,
David

Also note that if you’re using a slider for multiple galleries, you should deactivate the slider’s caching:

[gallery ids="1,2,3,4,5"]
[sliderpro id="1" allow_cache="false"]

In my local tests the galleries seem to be working fine, so I need to see whether the issue is caused by some particular implementation that you might have.

Best,
David

Hello David,

all our galleries has this code: [sliderpro id=”1″ allow_cache=”false”] inside the gallery

this is sliderpro

If I “click” on Preview it says: The slider with ID of 1 is empty

If I “click” on EDIT, than I got this screenshots

I dont know why it say all our galleries are empty, allthough they have pictures inside. It was working fine for the past years…

Hi,

The slider uses regex to pull the image ID’s from the gallery and that regex code was modified in the latest release. However, it works fine in my tests. To see why it doesn’t work for you, I would need to see how your gallery shortcode looks like. In your screenshots I can only see the inline images and the slider shortcode, but hot the gallery shortcode. Please switch the editor into text mode and then you will see the actual gallery shortcode, which should look something like:

[gallery ids="123, 21, 763, 5435"]

Best,
David

Good morning David,

I think I understand what you mean. Do you need this code?

I cannot find a code such like “[gallery ids=”123, 21, 763, 5435″]”

So I must add such kind of code for each Gallery to make the slider works again? Where should i add it? Thanx

Hi,

You currently have a set of images that don’t use the WordPress gallery. Are those images “attached to the post”? An older version (3.x and older) of the slider was able to load images attached to the post, but the newer 4.x version needs a [gallery] to fetch images from. I’m not sure how it previously worked in your setup, but you will need to create a WordPress [gallery] where you specify the ID’s of the images.

Best,
David