Slider YouTube Embed removes video URL on Frontend

  • Resolved pjurk

    (@pjurk)


    1 year, 5 months ago

    Hi,

    On my site, I have a slider, with two slides containing a youtube video embed. YT videos are public and visible, it was working fine until updating the Depicter module to version 1.9.6. After the update videos are not showing up on the frontend and even in the Depicter preview. The slide is there, but after clicking on the video player I’m getting “An error occurred. Please try again later.” on the player.

    I’ve checked the src attribute on the iframe containing the player, and I’ve noticed that it is missing part of the YT video URL, precisely the part after watch?v=

    So basically YT player is embedded but the video ID is not there for some reason.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author averta

    (@averta)

    Hi. ?Can you send your website link here? Chances are something is wrong with your website because we are not noticing this problem. Here is an example of using YouTube videos on the latest version of the Depicter without any problem. ?https://depicter.com/template/fashion-youtube/4739/ ? ?Also when you get the error, please click on details and send the error message here. That can help us resolve the problem.

    Plugin Author averta

    (@averta)

    @pjurk
    It has been a long time and no reply from you so we mark it as resolved one if still face the issue please submit a new ticket

    Regards,
    Averta

Viewing 2 replies - 1 through 2 (of 2 total)
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