Slider working fine in backend but invisible in frontend

Backend:

Hi @carolleung!

I think if you would just press the Refresh Slider button that would solve your problem:
https://smart-slider-2.helpscoutdocs.com/article/1170-global-settings-cache

But if you would still see an issue after that, please write to us to our email instead:
[email protected]

It worked, but it happens very often which is not good for website performance.

Would I have to refresh slider very often?

This problem shouldn’t happen anymore after you press the Refresh Slider button. So I have only seen this after updating our slider, when this button has to be pressed, just it wasn’t. If you do see this happening over again, do you have some sort of server cache? Because those are sometimes loading older versions of websites instead of the latest one.

Okay, thank you very much for the assistance! Greatly appreciate it