• Resolved ClaireWBD

    (@clairewbd)


    I am using the BNE Testimonials slider widget on the homepage of a client’s site and it has mysteriously added a ‘1’ to the ‘testimonial-author’ div that isn’t in the actual testimonial.
    Please could you advise how to remove this?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Kerry

    (@bluenotes)

    Hello, I responded to your support email from my website a few days ago. Did you not receive it?

    Thread Starter ClaireWBD

    (@clairewbd)

    Hi there,

    Sorry, I’ve just found your reply in my junk folder.
    It’s the BNE Testimonial Slider widget I’m using.

    I tried adding the shortcode to a text widget with image=”false” but the same thing happens, the 1 is still there – before the author name.

    Plugin Author Kerry

    (@bluenotes)

    Ok did you try the CSS approach?

    Thread Starter ClaireWBD

    (@clairewbd)

    I did; the 1 disappears, but so does the message. Only the author’s name remains.

    Plugin Author Kerry

    (@bluenotes)

    The message shouldn’t disappear as it falls under a different div. When I tried it in the browser inspect tools, it worked as expected. (See screenshot)

    Thread Starter ClaireWBD

    (@clairewbd)

    That’s strange, when I had tried it in inspect tools it didn’t work, but it did in the actual code editor. Problem solved, many thanks!!! ??

    Thread Starter ClaireWBD

    (@clairewbd)

    Resolved

    Having the same issue. Is it possible to post the instructions for fixing?

    Many thanks!

    Plugin Author Kerry

    (@bluenotes)

    @danae23 Use the following CSS, assuming it’s the same as above. If you need further help, provide a link to your page and I’ll take a look.

    .testimonial-author {
        font-size: 0;
    }
    

    That worked!

    Thank you very much ??

Viewing 10 replies - 1 through 10 (of 10 total)
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