Slider totally crashed once I enter via Instagram

  • Resolved stebastef

    (@stebastef)


    3 months, 3 weeks ago

    When I edit and test slides on Depicter and see that everything is optimized – once I enter through Instagram, slider is nothing like optimized. Letters are all around the slide. Why Do I need to additionally optimize it for instagram? It’s so exhausting? Is there any solution here? Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Depicter Support

    (@depicter1slider1support)

    Hello, I hope you are well.

    I have opened the slider on your website both in Chrome and Instagram, and both are displayed without any problems. There is a possibility that the problem is related to your device or a specific version of your browser.

    If possible, tell me if you are using the latest version of Instagram and what the specifications of your mobile device are. We will definitely investigate this matter further.

    https://snipboard.io/odM4zL.jpg

    https://snipboard.io/Nxy5XM.jpg

    Regards

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @stebastef

    I hope you are doing great. Since I did not receive any replies for a long time.
    I mark this topic as a resolved one so please open a new ticket in case you still need my help.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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