Slider not working

Hi, we have the same problem. The slider is not working automatically. However if you click on the arrows it then slides automatically.
Site: https://geaglobalservices.es/wordpress/

The arrows do indeed switch the slide, but for my client it is not obvious and she is worried because she really wants me to post that other picture and tagline.

Since I have a slider I do expect it to change automatically to catch the attention of the visitor quickly enough.

Corvus, I agree, it’s the same case with my client,we want autoplay too.
I was just posting I have the same case and some info for the developers to know in case it helps. Btw (for the developers) I’ve tried with no plugins activated in case there was a conflict and still no luck).

And the greatest mystery for me, is that I have an other website using Customizr for an other client, and the slider works perfectly!

https://www.donegalheritagefarm.ca

Both are using Customizr child themes with similar modifications, both are on same host.

Same WP version? Same plugins?

Hi @corvuscorona and @smythsys,
I have taken a look at both of your website code. If both of you already tested whitout any plugins, this is a weird bug.
It looks that the slider trigger script is not enqueued.

Try to do the following. At the bottom (very end after comments) of your functions file, just copy the following code:

add_action ('wp_footer', 'slider_trigger', 50);

function slider_trigger() {
	?>
	<script type="text/javascript">
		!function($){
			jQuery(function(){
				$('#customizr-slider').carousel({interval:5000})
			})
		}(window.jQuery)
	</script>
	<?php
}

This will force the slider to be triggered. You can replace interval:5000 by the delay (in ms) you need between each slides.

Hope this will help and look forward for your feedback on this.
Cheers

@nikeo

Thank you for the quick help. I just added the code to the very end of the functions file, after the last comment, and the slider still doesn’t work. Do you mean functions.php or perhaps an other file?.

@smythsys

Yes all versions are the same; the pluggins, WP and Customizr.

Dominique

Hi @corvuscorona,

Ok then we have to look more in details to this. I really want to solve this issue as it might impact many users (even if it is the first time this bug is reported since the v3.0.13 release a few weeks ago).

Would you mind to contact me (in french if you want ?? ) through my contact form here https://www.themesandco.com/contact/.

I would like to take a closer look to your config and WordPress setup to see what’s happening there.

Thanks for your feedback and regards,
Nicolas.

Nikeo, this worked for us. GREAT support and great theme.
I’ll have to give our review now ??

Ok @smythsys perfect.
Thanks for the review, this is a really appreciated way to say thank you!
Bests regards,
Nicolas.

Nikeo, I send you a message yesterday through the contact form with some admin login info into my site.

My slider is still not “sliding” ??

Dominique

Hi CorvusCorona,
Are you happy with the fix?
Cheers

Hi Nikeo

The slider is now working! Thank you so much!

Dominique

You are welcome ,feel free to add a review if you have appreciated the help!
Enjoy Customizr

Hello.
I have the same problem.
I have followed video tutorials on how to create and add the slider but after everything, the default slider still remains.
I’m not sure what I’m doing wrong. ??