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  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @kimpetrivelli

    I checked the linked page and I no longer see the problem occur, so I assume you managed to fix the problem.

    Anyways 404 errors usually occur, when your site tries to load a resource that doesn’t exists at the specified path. On your screenshot I see that your site tried to load our old files and those returned a 404 error.

    These kind of problems can usually occur, when you have some sort of cache and you update the plugin from a 3.3.x version to the most recent 3.4.x version, where our structure has changed. So the problem usually that your site still tried to serve the earlier cached HTML, but after the update the files were no longer available at that path. Clearing the cache after the update fixes this problem.

    Best regards,
    Laszlo.

    Thread Starter kimpetrivelli

    (@kimpetrivelli)

    Hi Laszlo.

    Thanks for the reply.
    Yes i cleared the WP cache and it fixed it.

    Thanks for the help.

Viewing 2 replies - 1 through 2 (of 2 total)
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