Slider not showing on mobile devices

  • Resolved worldlifetimejourneys

    (@worldlifetimejourneys)


    4 years, 1 month ago

    Hi there. I have Soliloqui slider for a long time on my website. We didn’t have any problem before in showing the slider on both desktop and mobile devices. However, when I checked today after a while, it seems that any of the sliders are showing normally on desktop, but not on mobile devices. I really don’t know why is this as I didn’t have this problem before. I tried to customize for mobile by enabling the functions
    Create Mobile Slider Images? and Show Captions on Mobile? and I also left them disabled but either way I do it, images are not showing on mobiles. Could anyone help asap please? Thanks

    The page I need help with: [log in to see the link]

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  • Hi, @worldlifetimejourneys!

    Thanks for writing in!

    Would you mind sending in a ticket through our official support channels, here or here?

    We will likely need to log in to your site to get a sense of what’s going on and troubleshoot for you. Please include a link to your site’s login page and admin-level login credentials. The team will get on this ASAP.

    Thread Starter worldlifetimejourneys

    (@worldlifetimejourneys)

    Hi A. Dugan. Thanks for your reply. I have just submitted the ticket. Please check. I wait for the technical team to get back to me. Hopefully they will sort it out. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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