Slider not showing after update

  • Hi
    I updated the huge IT slider and after my update the slider is not showing the pictures.
    I tried RollBack and tried it on every version available amd it didn’t work ??
    I’m not the creator of the site and i got it to do some edits. it’s the company’s site and i’m just an intern. I’m in serious heat here. HELP please!!!
    the site:
    https://trs.co.ir/en/

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Dear nimamoobed,

    Thanks for contacting us.
    If you check the console of the website pressing F12 you’ll find soem errors there, one of which is our plugin’s and the second comes from Google Custom Search plugin: https://prntscr.com/iabjh0

    Could you, please, try to deactivate that plugin and check if you have the same issue?
    It will be great if you try to deactivate all your plugins one by one to check if there is any plugin related conflict.

    We will wait for your feedback.

    Thanks

    ttm1

    (@ttm1)

    Hi,

    I am having the same problem. I have cleared all my cache and cookies several times on all browsers, and deactivated all my plugins one by one to see if any of them could be causing the problem and it doesn’t look as though any of them are.

    It has now been 6 days since we have had a slider on our Home page and we desperately need it back. Can you please help me urgently?

    Kind Regards,

    Jacqueline Wyatt

    The Site is: https://bit.ly/2bm5VLF

    Thread Starter nimamoobed

    (@nimamoobed)

    Our site was changed and unfortunately I couldn’t check whether it works or not. I would have done it surely If I could. Sorry for not being able to do this and see where the problem comes from.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Slider not showing after update’ is closed to new replies.