Slider not showing

Hi,

I am sorry for the inconveniences caused.
We are checking the issue and will update you soon in the next few hours.
Please make sure you are using the latest version.

Regards

Hi,

Thanks: everything′s updated and I′m using the latest version. Waiting for your reply.

Hello,

Kindly update the pagelayer with the latest version then check the slider.

After updating the pagelayer, if the issue still remain the same then kindly remake the background row slider inside the header template. Just click on none inside the “Background” dropdown and save the page after that click on slider and then save the page. Also try to change the images, if the previous solution not worked.

Regards.

Thanks for your reply,

I did everything (updating the plugin, remake the background, uploading other images…) but still not working.
I′ve checked the HTML and the problem seems to be here:

<div class="pagelayer-bgimg-slider" data-speed="2000">
<div class="pagelayer-bgimg-slide" style="background-image:url('https://www.jennydelcastillo.com/wp-content/plugins/pagelayer/images/default-image.png')"></div><div class="pagelayer-bgimg-slide" style="background-image:url('https://www.jennydelcastillo.com/wp-content/plugins/pagelayer/images/default-image.png')"></div><div class="pagelayer-bgimg-slide" style="background-image:url('https://www.jennydelcastillo.com/wp-content/plugins/pagelayer/images/default-image.png')"></div>
			</div>

The 3 images in the slider are different, but in the HTML they all point to https://www.jennydelcastillo.com/wp-content/plugins/pagelayer/images/default-image.png

Also, no matter if I add 2, 3, 4, or 6 images to the slider: the HTML always shows only 3 slides with this code: <div class=”pagelayer-bgimg-slide” style=”background-image:url(‘https://www.jennydelcastillo.com/wp-content/plugins/pagelayer/images/default-image.png&#8217;)”></div>

Maybe is this the problem?

Funny thing is on the page builder, it shows the slides correctly: https://www.screencast.com/t/wYw9MfJId

I′ve just noticed that when I close the page builder, and open it up again, the changes are not saved in the Slider background option, but it does save the changes with other options like the Parallax background.

Here′s a video I made: https://www.screencast.com/t/t095v7rX

So clearly the problem is within the slider background option.

Any ideas on this? Thanks

Hello,

I checked the screenshot as well as the video and I found out that the background slider is a part of pagelayer pro version not for the free version that is why it is not working and the parallax is working.

But it comes with the popularFX theme with free version in which you cannot change the default images of the theme, but you tried to change the default images and that is gone.

Try to refetch the page from the “PopularFX -> Website Templates” then search the theme and click on the page, such as home page. After that you see a new button below “Import Single Page” and that page is fetched. (Try this if you not change much in that page).

If you don’t want to fetch that page then kindly show us the name of the theme.

Regards.