• Resolved soulslayer

    (@soulslayer)


    Slider has stopped showing.
    No updated were made.
    Plugins were disabled (made no difference)
    Slider was duplicated and new one doesn’t work either.

    Slides show quickly as a group but then disappear and loading icon is all that shows.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • huge-it-support-1

    (@huge-it-support-1)

    Dear soulslayer,

    Thank you for contacting us,

    Can you, please, try to deactivate other plugins one by one to check if there is a conflict?
    Please, also try to change your current theme to one of WordPress default themes to be sure the issue is not theme-related.

    Looking forward to hearing from you soon,

    Regards,

    Thread Starter soulslayer

    (@soulslayer)

    I already told you, I did all of those things. It has no effect.

    Thread Starter soulslayer

    (@soulslayer)

    ??

    huge-it-support-1

    (@huge-it-support-1)

    Dear soulslayer,

    May we kindly ask you to inform us, please, do you use any other Huge-IT plugin?

    Thanks

    Thread Starter soulslayer

    (@soulslayer)

    No, I’m only using that one.

    huge-it-support-1

    (@huge-it-support-1)

    Dear soulslayer,

    Thanks for the feedback.
    In this case, the issue is probably related to the fact that the data which is transferred from PHP to Javascript cannot be reached to the last one.

    Let us kindly ask you to check if in the file

    E:\UwAmp\www\wordpress-4.8.2\wp-content\plugins\slider-image\includes\class-hugeit-slider-frontend-scripts.php

    the script hugeit_slider_frontend_main

    exists in the following two lines or not

    Line 14

    wp_enqueue_script(‘hugeit_slider_frontend_main’, HUGEIT_SLIDER_SCRIPTS_URL . ‘/main.js’, array(‘jquery’), false, true);

    Line 80

    wp_localize_script(‘hugeit_slider_frontend_main’, ‘singleSlider_’ . $slider->get_id(), array(

    If not, please, add them to the line of codes as it is mentioned above and inform us about your results.

    P.S. make sure that your PHP version is higher than 5.3

    We will wait for your updates.

    Thanks

    Thread Starter soulslayer

    (@soulslayer)

    Those lines were found inside the file and yes, we are using above version 5.3

    Thread Starter soulslayer

    (@soulslayer)

    Nevermind. i replace the plugin because it won’t work.

    huge-it-support-1

    (@huge-it-support-1)

    Dear soulslayer,

    We are really sorry for the inconveniences you have faced.
    Hope that you’ll find another Huge-IT plugin useful for your website and we will have a chance to cooperate with you in the future.

    We are begging your pardon again.
    Wish you all the best!

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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