Slider not displaying – but list works

  • Resolved danbooth

    (@danbooth)


    5 years, 7 months ago

    Hi,

    I’ve been using the testimonials plugin for a couple of years on my client’s website. It used to work fine, but for some reason the slider shortcode stopped working a few months ago. When I use it nothing is displayed. The list layout format works, so for now I’ve switched to using that.

    I’ve tried using the the new shortcode and the old one, but neither works…

    [bne_testimonials layout=”slider” category=”general-dentistry”]
    [bne_testimonials_slider category=”general-dentistry”]

    I was wondering if the problem could caused by the version of PHP the site is running – it’s on 5.6. Is that likely to cause a problem? I do plan to update php soon.

    Other info…

    Wordpress version: 5.2.2
    BNE Testimonials: 2.0.4

    Any help much appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kerry

    (@bluenotes)

    Hello,

    Has nothing to do with PHP; however, most likely with your caching/minifying plugin. You may need to have it ignore the flexslider.min.js file so that the inline JS can be enqueued.

    wp-content/plugins/bne-testimonials/assets/js/flexslider.min.js

    Thread Starter danbooth

    (@danbooth)

    Thanks for the advice @bluenotes.

    It turned out to be the Better WordPress Minify plugin that was causing it. I’ve deleted that plugin – it hasn’t been updated by the author for a very long time. I’ve replaced it with Autoptimize.

    The testimonial sliders work fine now.

Viewing 2 replies - 1 through 2 (of 2 total)
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