Slider not display video background, image and missing image

  • Resolved wpresship24

    (@wpresship24)


    7 months ago

    Hi

    I’m reaching out to you in regards to a problem I’m having with the Plugin Depicter. Though it looks perfect on the backend, I’ve noticed that the slider design is missing on the front end. I have to manually handle this issue every day by edit and publish, so kindly advise me how to solve this problems. My slider has images and a video background. Sometimes, another section missing image and need to select image from gallery.

    Would you kindly advise on how to resolve this problem or suggest any potential solutions? Please let me know if there are any particular configurations or settings that I should look at.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter wpresship24

    (@wpresship24)

    I am experiencing several issues with the Depicter plugin on my website. The slider is not sliding and certain images are missing when viewed on Android devices, but it works fine on iOS devices. Additionally, some images are missing on certain pages. Despite following the documentation, the issues persist. When checking the console, I see the following error: “Uncaught TypeError: Cannot read properties of undefined (reading ‘element’)”.

    My website is https://juarapartners.com/. I hope your team can help me solve these issues. Thank you.

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @wpresship24 ,
    My last replied removed, so May I ask you to check for the plugin conflict and specially for cache plugins and let us know? You can disable all the other plugin and see whether it fixes the issue or not.

    Regards

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @wpresship24
    I hope you are doing great. Since I did not receive any replies for a long time.
    I mark this topic as a resolved one so please open a new ticket in case you still need my help.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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