• Resolved mindkicks

    (@mindkicks)


    Hi,

    the slider has 3 slides with images, which are also optimised (WebP).
    Unfortunately, the slider takes a very long time to load.
    I have also added the images and the script as an exception in WP Rocket.

    Even if I reload the page, it always takes a long time until the slider is displayed.
    Here is a video of it:
    https://www.loom.com/share/b487b1fba9434f1999e1218d430dd7de?sid=e8a6e70b-9fd9-4537-a799-d6685613f4ea

    And since the last update, I can’t edit the page where the slider is used with Elementor either. I have now gone back 2 versions, but that doesn’t work either.
    I can only open it in safe mode, but the slider and other things are not visible/editable there.

    What can I do to get the slider to load/be visible AND that I can edit the page again?
    Please help, thank you!

    Greetings from Germany

Viewing 7 replies - 1 through 7 (of 7 total)
  • Zillur Rahman

    (@tozillur23)

    Dear @mindkicks,

    Thanks for sharing your issue with us and we apologize for the inconvenience regarding the slider loading issue.

    We would like to request you to share your website link for further investigation.

    Please increase your memory limit to get rid of Elementor editor loading issue.
    Increase Memory Limit

    Can you add those lines to your wp-config.php file?
    define(‘WP_MEMORY_LIMIT’, ‘750M’);
    set_time_limit(120);

    I hope this line can solve your white screen problem.
    Don’t forget to check your Elementor > Element Pack Settings > System Requirement tab so you understand what you should need to do.

    Please, read the doc and tutorial.

    Thanks in advance.

    Thread Starter mindkicks

    (@mindkicks)

    Hi,
    thanks for the answer.
    This is the URL: https://brandt-augenoptik.com/

    The memory limit is set to 256 MB and this is also in the settings.

    Dear?@mindkicks,

    Thanks for sharing your website link with us.

    How you configure your cache plugin that our plugin CSS file loading time is very high – https://prnt.sc/p6HKPLc109eD
    Would you please recheck your cache plugin settings?

    Thanks

    Thread Starter mindkicks

    (@mindkicks)

    Thank you!
    I clicked “Minify CSS” in WP Rocket, nothing else.

    https://ibb.co/hBzT4p8

    Dear?@mindkicks,

    Thanks for your feedback reply.
    wp-content/plugins/bdthemes-prime-slider-lite/assets/css/ps-dragon.css
    Please add also this line to this area – https://prnt.sc/PWutIw9os9V3 Or Also please try with remove all CSS file link from this area. Please let us know the result.

    Thanks

    Thread Starter mindkicks

    (@mindkicks)

    I have added the CSS code and also activated in WP Rocket that unused CSS should be removed.
    Now it loads faster.
    Thank you.

    Dear @mindkicks,

    We are thrilled to hear that your issue is resolved and the slider now loads quickly on your site.

    Thank you for reaching out to us. If you encounter any problems again, please don’t hesitate to contact us.

    Best regards,

    Hasib Ali

Viewing 7 replies - 1 through 7 (of 7 total)
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