Slider loading stalled again

  • Resolved tenkhongco

    (@kienbien1)


    4 months, 2 weeks ago

    Fix the slider error: when I reload the page, the slider appears in the original green frame, 1 second later, the image appears. Can you put the link in the image?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Dear @kienbien1,

    We apologize for the inconvenience. We would like to request you to follow these basic steps:

    1. Clean the Cache:
      Clear the cache of your browser, server, or any caching plugin you may be using.
    2. Update Element Pack:
      Ensure you are using the latest version of Element Pack.
    3. Activate Optimized Image Loading:
      Make sure you have activated the Optimized Image Loading. You can refer to this screenshot for guidance: Optimized Image Loading.

    If these steps do not resolve your issue, please share your website link so we can check it properly.

    Thanks in advance for your cooperation.


    Plugin Author Shahidul Islam

    (@bdkoder)

    Hello @kienbien1 ,

    Thanks for your patience.
    Please set the color to transparent to solve the issue – https://prnt.sc/NvqA2o-8zq69
    And try to use less size of image, so they can load faster.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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