Slider lagging in certain browser &#8211; Ux Builder

Hi @sangredeespana

Thanks for reaching out!

I understand that the slider on your site is lagging on certain browsers.

Can you please share with us a clear screenshot of what you see on your end so that we could check this further?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

It would be great if you could share the URL or link to your site as well.

Thread Starter

(@sangredeespana)

https://www.dropbox.com/s/glzkuzfq1p1zet1/ScreenRecorderProject1.mp4?dl=0

https://www.sonorandesertbodyworks.com

This reply was modified 2 years, 1 month ago by sangredeespana.

Saif

(@babylon1999)

Hello @sangredeespana,

Thank you for the screencast. Is it possible for you to remove the Coming Soon page so we can test this from our end?

Also, I just asked you to submit your system status report in another forum. Not sure if this is related to another site, but please attach it here as well.

Look forward to hearing back from you.

Thread Starter

(@sangredeespana)

How do I securely email you the logon creds for a cloned staging site? Thanks


### WordPress Environment ###

WordPress address (URL): https://www.sonorandesertbodyworks.com
Site address (URL): https://www.sonorandesertbodyworks.com
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.32
PHP Post Max Size: 516 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.85.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wp_
Total Database Size: 49.79MB
Database Data Size: 47.46MB
Database Index Size: 2.33MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_actionscheduler_actions: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
wpstg0_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_actionscheduler_logs: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wpstg0_aioseo_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_csshero3: Data: 0.74MB + Index: 0.00MB + Engine MyISAM
wpstg0_csshero4: Data: 3.80MB + Index: 0.02MB + Engine MyISAM
wpstg0_csshero5: Data: 13.52MB + Index: 0.00MB + Engine InnoDB
wpstg0_ewwwio_images: Data: 0.11MB + Index: 0.06MB + Engine MyISAM
wpstg0_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_options: Data: 3.29MB + Index: 0.11MB + Engine MyISAM
wpstg0_postmeta: Data: 0.44MB + Index: 0.12MB + Engine MyISAM
wpstg0_posts: Data: 0.62MB + Index: 0.04MB + Engine MyISAM
wpstg0_po_plugins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpstg0_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_square_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wps_cleaner: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wps_cleaner_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_yoast_indexable: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
wpstg0_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_yoast_seo_links: Data: 0.31MB + Index: 0.23MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_aioseo_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_csshero3: Data: 0.74MB + Index: 0.00MB + Engine MyISAM
wp_csshero4: Data: 3.80MB + Index: 0.02MB + Engine MyISAM
wp_csshero5: Data: 13.52MB + Index: 0.00MB + Engine InnoDB
wp_ewwwio_images: Data: 0.13MB + Index: 0.07MB + Engine MyISAM
wp_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 3.33MB + Index: 0.11MB + Engine MyISAM
wp_postmeta: Data: 0.60MB + Index: 0.12MB + Engine MyISAM
wp_posts: Data: 0.86MB + Index: 0.05MB + Engine MyISAM
wp_po_plugins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_square_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_indexable: Data: 0.16MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.30MB + Index: 0.16MB + Engine InnoDB

### Post Type Counts ###

attachment: 72
blocks: 11
custom_css: 1
customize_changeset: 1
faq: 1
featured_item: 8
ffw: 3
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 27
page: 31
post: 10
product: 15
product_variation: 25
responsive_accordion: 1
revision: 91
seedprod: 1
wp_global_styles: 1
wpcf7_contact_form: 5
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (46) ###

Advanced Database Cleaner: by Younes JFR. – 3.1.1
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.15.4
Contact Form 7: by Takayuki Miyoshi – 5.6.3
CSS Hero: by The CSS Hero Team – 5.0.5
Custom Fonts: by Brainstorm Force – 1.3.7
Customize My Account Page For Woocommerce: by WPEverest – 0.4.3
Database Cleaner & Optimizer (2022): by Jordy Meow – 0.6.6
Enable Classic Editor: by Ayon GK – 2.0
EWWW Image Optimizer: by Exactly WWW – 6.9.1
XPlainer - WooCommerce Product FAQ: by Optemiz – 1.4.0
Health Check & Troubleshooting: by The www.remarpro.com community – 1.5.0
Hide Admin Bar From Front End: by Ankit Panchal – 3.4.1
Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.7
Mailchimp for WooCommerce: by Mailchimp – 2.7.5
MC Good-bye Howdy: by Mike Hickcox – 2.6.4
Media Cleaner: by Jordy Meow – 6.4.7
Media Sync: by Erol ?ivina – 1.2.9
Max Mega Menu - Pro Addon: by megamenu.com – 2.2.7
Max Mega Menu: by megamenu.com – 2.9.8
Fonts Plugin | Google Fonts Typography: by Fonts Plugin – 3.2.0
Permalink Manager for WooCommerce: by BeRocket – 1.0.7.6
Plugin Organizer: by Jeff Sterup – 10.1.6
Really Simple CAPTCHA: by Takayuki Miyoshi – 2.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Reveal IDs: by Oliver Schl?be – 1.5.4
Security Headers: by Simon Waters – 1.1
Page Builder by SiteOrigin: by SiteOrigin – 2.17.0
SiteOrigin Premium: by SiteOrigin – 1.35.1
SiteOrigin CSS: by SiteOrigin – 1.5.5
SiteOrigin Widgets Bundle: by SiteOrigin – 1.43.0
SSL Insecure Content Fixer: by WebAware – 2.7.2
SSL Secure Seal for WooCommerce: by Arif Widianto – 0.3.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.23

W3 Total Cache: by BoldGrid – 2.2.6
WooCommerce Speed Drain Repair - WP Fix It: by WP Fix It – 2.0
What The File: by Never5 – 1.6.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
WooCommerce Social Login: by SkyVerge – 2.11.2
WooCommerce Square: by WooCommerce – 3.2.0
WooCommerce: by Automattic – 7.0.0
WP Reset: by WebFactory Ltd – 1.95
Backup Duplicator & Migration - WP STAGING: by WP-STAGING
WPStagingBackup – 2.9.20

WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5
WPForms Lite: by WPForms – 1.7.7.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.6

YITH WooCommerce Wishlist: by YITH – 3.14.0

### Inactive Plugins (1) ###

Yoast SEO: by Team Yoast – 19.8

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (3) ###

Health Check Troubleshooting Mode: by  – 1.8.0
Plugin Organizer MU: by Jeff Sterup – 10.1.6
WP STAGING Optimizer: by René Hermenau – 1.5.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #2577 - /terms-of-use/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.16.1
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Square ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-16 23:46:05 -07:00
Options: ?
Notes: 101
Onboarding: completed

### Social Login ###

Facebook: ? Available
Twitter: ? Available
Google: ? Available
Amazon: ? Available
Linkedin: ? Available
Paypal: ? Available
Disqus: ? Available
Yahoo: ? Available
Vkontakte: Disabled

### Action Scheduler ###

Complete: 245
Oldest: 2022-10-10 21:22:28 -0700
Newest: 2022-10-15 22:03:42 -0700

Pending: 8
Oldest: -0001-11-29 16:31:42 -0728
Newest: 2022-10-22 17:45:01 -0700

### Status report information ###

Generated at: 2022-10-16 12:38:48 -07:00

Saif

(@babylon1999)

Hello @sangredeespana,

How do I securely email you the logon creds for a cloned staging site? Thanks

I’m afraid we don’t have a method to receive credentials in the forums.

Seems like your theme is overriding most WooCommerce templates.

This is best taken to your theme developer. Have you reached out to them already? If yes, what did they have to say?

You can try disabling this plugin to see if it changes anything: EWWW Image Optimizer: by Exactly WWW – 6.9.1

Look forward to hearing back from you.

Thread Starter

(@sangredeespana)

I disabled all plugins, nothing changed. Do you need admin access or just guest? I can open the staging site and take off maintenance. Please let me know. Yes I have reached out to the author, no response.

Igor H

(@ihereira)

Hello,

It is not permitted for us to get admin access, I apologize, it is against our support policies. It would be great if the site is visible (not in coming soon mode) so that we can take a closer look as guests.

Let us know once the site is visible, thanks.

Thread Starter

(@sangredeespana)

https://www.sonorandesertbodyworks.com/1665807707944/

Thanks. Here is the link to the staging site:

xue28 (woo-hc)

(@xue28)

Hi @sangredeespana

Thanks for sharing the link to your staging site.

I checked your site using Mozilla Firefox and the image slider works fine on my end as you can see here: https://somup.com/c36rfCv34e

Can you please try to clear your browser’s cache and see if that works?

Thread Starter

(@sangredeespana)

Thanks. Did you try reloading the page? It will INITIALLY work, but for me, even on another machine, once you reload/refresh the page it does not cycle through completely. Please verify that you refreshed the page. Thank you.

Yes when I clear the cache it will work…. until I refresh the page again and then it does not cycle through completely… it seems to only work 100% on first load, not on page refresh.

Igor H

(@ihereira)

Hello,

Sorry to hear that the issue persists.

You can switch your theme to Storefront, disable all plugins except WooCommerce (On staging environment). Then check again the slider and refresh.

At this point check if the issue is still present, if not, it means there was a conflict, and you can reactivate the theme and plugins gradually one by one and check again after each reactivation until the cause of the issue is found.

More info:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/

If that does not help, my recommendation is to reach out to your theme support, they will be able to provide you with more information.

Thread Starter

(@sangredeespana)

Hello. Storefront theme does not have a slider. SO that did not work. I disabled all plugins and it still does not load correctly on refresh.

Igor H

(@ihereira)

Hello,

Thanks for your response. I was checking using Firefox, and I could reproduce the issue as well.

When I check via the browser inspector, I got the following errors in the browser console:


El recurso en “https://www.sonorandesertbodyworks.com/1665807707944/wp-content/plugins/w3-total-cache/pub/js/lazyload.min.js” precargado con precarga de enlace no se usó en unos pocos segundos. Asegúrese de que todos los atributos de la etiqueta de preload estén configurados correctamente. 1665807707944
El consumo de memoria will-change es demasiado alto. El límite previsto es el área de la superficie del documento multiplicada por 3 (445440 px). Las apariciones de will-change por encima de la previsión serán

The resource at "https://www.sonorandesertbodyworks.com/1665807707944/wp-content/plugins/w3-total-cache/pub/js/lazyload.min.js" preloaded with link preload was not used within a few seconds . Make sure all attributes of the preload tag are set correctly. 1665807707944
The will-change memory consumption is too high. The expected limit is the document surface area multiplied by 3 (445440px). Will-change appearances above forecast will be

You can try temporarily disabling the W3 Total Cache plugin. If that does not help, please reach out to your theme support for further assistance.

Best.

This reply was modified 2 years ago by Igor H.

Thread Starter

(@sangredeespana)

Thanks. You can ignore that warning. It is due to the staging site not allowing the caching plugin. On the live site it still does the lag but no error in console. Any other ideas? Thanks.

Saif

(@babylon1999)