Slider Issue Mobile

  • Resolved twinscave

    (@twinscave)


    1 month, 2 weeks ago

    Hi guys, I realy liked your plugin but we have a noisy issue and cant change it with your recommendations. In home page of our website in mobile version the slider have a blured image alteration and we cant fix that.

    Can you have another suggestion or way to make it normal? In other views it works fine like tablet or laptop

    moment plugins and themes do not work

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter twinscave

    (@twinscave)

    We tried several ways to solve the problem but it was not possible. Sometimes it works fine for a while but then the same problem comes back without us making any other changes.
    Since you do not provide us with any type of support, we will have to remove your plugin.

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi @twinscave ,
    Thank you for contacting us.

    Please, accept our apologies for the wait. Our team is preparing a release which should help address the issues.

    Will you please kindly give us 2 more business days?

    Thank you in advance.
    Regards, Mane

    Thread Starter twinscave

    (@twinscave)

    Hi @manegr ,
    Thank you for your message even though it took a while for respond.
    Regarding the problem, it has been 5 days and the problem persists.
    We even like your plugin, but it is difficult for us to maintain our installation with this problem unresolved.

    Best regards,
    Tiago,
    Twinscave

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi @twinscave ,
    Our apologies for the wait.

    We have now released a new 10Web Booster version, which allows to exclude plugins from JavaScript Delay. Will you please kindly check?

    Regards, Mane

Viewing 4 replies - 1 through 4 (of 4 total)
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