Slider image is fuzzy

…I’ve also uploaded a header image but it doesn’t show up on any of the pages.

Hi Ohliza

Thanks for contacting us.

Please select the full-size option when you upload slider images in the theme.

See the screenshot
https://prntscr.com/qjvcs8

Let me know if it works

Thanks

Hi Ohliza

And for display the page header image please go to Appearance >> Customize >> Theme Options >> Page Header

And upload the header image and down the color opacity see the screenshot https://prntscr.com/u41tea.

Let me know if it works.

Thanks

Slider worked and header image now shows, thanks much.

However, the header image is now cropped beyond where I cropped it, even though that image is 1920×500 as suggested. Since the image contains text, that won’t work. See: https://a-glointhelight.com/our-story/

Any fix for that?

Maybe best not to use that header, since the page title appears over it anyway….

• This reply was modified 4 years, 7 months ago by ohliza.
• This reply was modified 4 years, 7 months ago by ohliza.

Hi Ohliza

Glad to know it’s working for you.

We have provided the suggested size for the page header as according to our Pro version of the theme.

Because we have provided the option for the size of the page header.

In free version of the theme you can crop the page header image as according to page header size.

Thanks

I’ll close this now because my issue is solved, but one minor point – even when I crop the image to the stated size, it is cropped further.

I’ve used many, many WP themes and some handle responsive headers better than others (some always show the entire image and resize it to fit the screen without any cropping – some, like this one, do not). I’ve opted to simply not use the header image feature at all in this theme.

But i am very impressed with the speed and helpfulness of the support here, so thank you.