• Resolved ohliza

    (@ohliza)


    I uploaded a slider image that is the same size as the provided sample, but it is really pixelated/fuzzy, even at 1,920px × 800px

    What am I doing wrong? What size image needs to be in that front page slider?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter ohliza

    (@ohliza)

    …I’ve also uploaded a header image but it doesn’t show up on any of the pages.

    Theme Author Theme Arile

    (@themearile)

    Hi Ohliza

    Thanks for contacting us.

    Please select the full-size option when you upload slider images in the theme.

    See the screenshot
    https://prntscr.com/qjvcs8

    Let me know if it works

    Thanks

    Theme Author Theme Arile

    (@themearile)

    Hi Ohliza

    And for display the page header image please go to Appearance >> Customize >> Theme Options >> Page Header

    And upload the header image and down the color opacity see the screenshot https://prntscr.com/u41tea.

    Let me know if it works.

    Thanks

    Thread Starter ohliza

    (@ohliza)

    Slider worked and header image now shows, thanks much.

    However, the header image is now cropped beyond where I cropped it, even though that image is 1920×500 as suggested. Since the image contains text, that won’t work. See: https://a-glointhelight.com/our-story/

    Any fix for that?

    Maybe best not to use that header, since the page title appears over it anyway….

    • This reply was modified 4 years, 6 months ago by ohliza.
    • This reply was modified 4 years, 6 months ago by ohliza.
    Theme Author Theme Arile

    (@themearile)

    Hi Ohliza

    Glad to know it’s working for you.

    We have provided the suggested size for the page header as according to our Pro version of the theme.

    Because we have provided the option for the size of the page header.

    In free version of the theme you can crop the page header image as according to page header size.

    Thanks

    Thread Starter ohliza

    (@ohliza)

    I’ll close this now because my issue is solved, but one minor point – even when I crop the image to the stated size, it is cropped further.

    I’ve used many, many WP themes and some handle responsive headers better than others (some always show the entire image and resize it to fit the screen without any cropping – some, like this one, do not). I’ve opted to simply not use the header image feature at all in this theme.

    But i am very impressed with the speed and helpfulness of the support here, so thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Slider image is fuzzy’ is closed to new replies.