Slider Doesn’t Load

  • Resolved mtmartini

    (@mtmartini)


    2 years, 6 months ago

    I have created several slides both simple and some based on the templates provided. Everything works great even after I publish and preview the page but as soon as I load the page out of the WP preview setting the slider disappears while the loading symbol is visible. I tried turning off all nonessential plugins but it made no difference.

    I am using Elementor with the Jupiter theme, everything is up to date.

    I LOVE building with this slider, and I have tried them all and then given up on them all – I know that this is just a glitch and I can’t wait to use it.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author averta

    (@averta)

    Hi there,
    Thans for using Depicter, and share your issue with us. We are checking this for you and let you know here

    Plugin Author averta

    (@averta)

    Dear mtmartini,

    I checked the website, and seems it may be caused by a conflicting issue with the SiteGround Optimizer plugin. The Depicter script file is already minified on the page, so you can exclude it from the optimizer plugin.

    To exclude it, follow these steps: SG Optimizer > Frontend > JavaScript > Exclude from Javascript minification and add “depicter.js” file to it.

    After that, please check the page and let me know the result.

    I’m waiting for your update.

    Thread Starter mtmartini

    (@mtmartini)

    Thank you, that worked like a charm. I am embarrassed that I didn’t even think of the minifier, but good to know moving forward.

    Plugin Author averta

    (@averta)

    I’m glad to hear that your problem has been solved. And thanks for sharing the result with us.

    Hi @averta,

    Thank you for all the great work, I have subscribed to your pro service.

    I suspect I have the same problem with Ms.Mtmartini, and I am using Hostinger as my server hosting. All my plugin and wordpress version are all updated, and have deactivated all unnecessary plugin for testing purpose.

    Please check over two problems.

    1. Even I use pre-made template without editing, and paste straight directly to {short-code} of Elementor, the supposed slideshow keep loading and never showing up. But when I use WordPress editor, there is no problem. Conflict with Elementor ?
    2. Picture is gone when preview, while words and animation are shown there. It works normally in editor and “show animation”. I have tried with multiple pre-made template. Situation are same.

      Many Thanks,
      Sam
Viewing 5 replies - 1 through 5 (of 5 total)
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