• The slider here doesn’t seem to auto rotate. Is that in the pro version? I checked the link that feature isn’t mentioned.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @sgumby

    At first, thank you for choosing our theme and service.

    ? Actually, you are right, the slider auto-slide option is only available in the pro version of the theme.??

    Kind Regards

    Thread Starter sgumby

    (@sgumby)

    But that wasn’t listed as an option when I clicked on the link to see if it was in pro. You might want to make sure that’s listed next to all the stuff about full width, 4 col, etc….
    https://wp-royal-themes.com/themes/item-ashe-pro/?ref=ashe-free-general-layouts-customizer#!/ashe-pro-page-sliders

    Hi @sgumby

    Advanced options for the pro theme are listed below on your shared page, we are not allowed to share pro theme links here in this thread due to wordpress community standards, but if you scroll down the page you can see the table where are listed all the differences between free and pro themes.

    Kind Regards

    Thread Starter sgumby

    (@sgumby)

    That pages shows NOTHING about auto rotate. I did ctrl+f to search the page for “auto” and it finds nothing.

    Oh….I see. I you mouse over the labels in the feature table there is a tool tip that comes up….and THERE it says autoplay. There is no way for me to have known there was a tool tip there.

    I think the bottom line with this theme and even your website is you don’t understand end users and how much they get confused when you don’t use good standards in the layout. From the misuse of the hamburger nav for the sidebar instead of mobile nav…and to not communicating properly your pro features….

    My assumption was there was no built in way to autoplay so I hacked your theme and figured out how to get it to autoplay. And the client has decided they are happy with the free fonts. You lost an upgrade because of struggles getting your free theme to work which made us not want to risk paying for the upgrade.

    Its a nice looking theme but not well executed…

    • This reply was modified 1 year, 1 month ago by sgumby.
    wprsupport

    (@wprsupport)

    Hi @sgumby

    Thanks for your honest feedback, we will improve that case for sure.

    Kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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