Slider Display issues in Edge and Firefox

  • Resolved fitlivinglifestyle

    (@fitlivinglifestyle)


    4 years, 9 months ago

    Everything looks good on Chrome. But on the new Microsoft Edge and and Firefox browsers there are issues. First issue is the shadow bar for the slider at the top of the page shows up part way up the images.

    The second issue is that the text does not show up on the recent articles Dynamic slider further down the page. I have tried various font families in the slider and both browsers are up to date. I have tried on other Windows computers, all with updated windows operating systems and the result is the same. Looks fine on Chrome but not on Edge or Firefox.

    It also looks fine on mobile with android and ios phones.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @fitlivinglifestyle

    I checked the linked page in both the latest Chrome and Firefox and the slider appeared with the wrong results in both browsers for me.
    I see you are using a an optimizing plugin: Autoptimize and a Caching plugin probably WP Fastest Cache.

    Could you check please if you disable these two plugins, does that fix the problem?
    If it does, please check the results when one of these plugins is enabled at a time in this way you could find out which one causes the problem.

    Note: Don’t forget to clear the cache each time you have one of them enabled!

    Best regards,
    Laszlo.

    pro-tip; you can disable Autoptimize (and WP Fastest Cache) on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Thread Starter fitlivinglifestyle

    (@fitlivinglifestyle)

    Thanks for steering me in the right direction. I found the problem with the Autoptimize plugin. I then added n2, smartslider3 to be excluded from the JavaScript and CSS options and that seems to have fixed the issue. Thanks again.

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @fitlivinglifestyle

    I am glad excluding the mentioned patterns fixed the problem!

    Ps.: Thanks Frank for the pro tip!

    Best regards,
    Laszlo.

Viewing 4 replies - 1 through 4 (of 4 total)
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