Slider Disappears if not logged in

  • Resolved akacruiseman

    (@akacruiseman)


    6 years, 11 months ago

    I have a weird one going on. I replaced some images within slider that were working prior to changing. Everything shows fine until I log out and then just the Slider Title shows. This has occurred using Chrome and Firebox on two different computers and on two mobile devices. All cache was cleared. I removed one slide completely and recreated it. Now I scratch my head.
    I have not added any new plugins. I did NOT try to deactivate and reactivate the Slider plugin.
    Suggestions are welcome. (Not Pro Version)
    Thanks,
    Jim

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi akacruiseman,

    – We checked this issue and this issue occurs when jquery is not loaded properly.

    – Please visit our site and contact us via email.

    Thanks.

    Hi @akacruiseman,

    We have checked the URL and slider not appearing on that page.

    Are you using any role/permission/access management plugin on site?

    If yes, then it’s possible that plugin not allowing for slider Custom Post Type display to visitors or logged out users.

    Thanks

    • This reply was modified 6 years, 11 months ago by weblizar.

    Some JS Error also there, Maybe slider js library not loading on that page?:

    
(index):154 Uncaught ReferenceError: jQuery is not defined
    at (index):154
(anonymous) @ (index):154
(index):360 Uncaught ReferenceError: jQuery is not defined
    at (index):360
(anonymous) @ (index):360
(index):556 Uncaught ReferenceError: jQuery is not defined
    at (index):556
(anonymous) @ (index):556
(index):734 Uncaught ReferenceError: jQuery is not defined
    at (index):734
(anonymous) @ (index):734

    Thanks

    Thread Starter akacruiseman

    (@akacruiseman)

    Good Day,
    Thanks for checking.
    We are not using any sort of plugin for access management.

    The home page also has the slider and that works fine.
    This morning I noticed that on a second page the slider is not working either.
    “https://theplacetogo.com/customizing/”

    So, as of now:
    Works on Home Page (theplacetogo.com)
    Does not work on Portfolio page (theplacetogo.com/portfolio/)
    Does not work on Customizing Page (theplacetogo.com/customizing/)
    In Firefox, Chrome, MS Edge the Portfolio page shows just the titles.
    In Firefox, Chrome, MS Edge the Customizing page shows it’s trying to load.
    In all three Browsers everything works when Logged in.

    I have not one clue.
    Thanks,
    Jim

    Hi akacruiseman,

    – We will definitely help you.

    – Please visit our site and contact us.

    Thanks.

    Thread Starter akacruiseman

    (@akacruiseman)

    Hi
    I contacted you via your website as instructed. My name is Jim (akacruiseman).
    Thanks.

    Hi akacruiseman,

    – Please contact us again using our site email because we do not find any email.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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