Slider cropping images

Hi,

Please could you create a test page with the slider added, and send us a link?

Yes, of course, for example here: https://web.ads-cz.com/?page_id=243

Hi,

Thank you.

Please could you send us a screenshot of the slider settings (and advanced settings)?
You can upload the screenshot using an online service such as snag.gy.

Here it is.

Hi,

Please could you change the Image Crop option to ‘Disabled’ (not Smart Pad)?

Could you also create a test page with just the slider? Does it display correctly on that page?

What method are you using to add the slider to the page (e.g. shortcode, theme widget, etc)?

I changed it to Disabled, the image omly get bigger.

There is test page: https://web.ads-cz.com/?page_id=1090

I’m using Page Builder to add slider.

Hi,

Please could you try temporarily deactivating your theme?
Does the slider display at the correct size in this case?

Hello, I tried and it’s not working too.

Hi,

Please could you create a new slider, and add that to the test page?

Does this occur with every slider?

Hi,

I created new slider and put it onto test page – https://web.ads-cz.com/?page_id=1090 – still the same ??

Yes, it occur with every slider.

Hello, I can’t believe it, but plugin “Jetpack by WordPress.com” makes it happen. I deactivated it and it’s okay.

Do you know, why is it happening?

Hi,

Apologies for the delay.

The most likely explanation is that there is a conflict between the CSS in Meta Slider and Jetpack.

I have added this to our bug list.

In the meantime, I would recommend checking if it is possible to disable sections of JetPack individually, and disable JetPack’s slider module.