• Resolved domwe

    (@domwe)


    Hi there,

    I was wondering if the slider option works with the variations gallery? So far it looks like it only displays all the available product photos instead of showing the corresponding galleries? Switching an attribute only lets me jump to the first image.

    SVI is up to date, we are using the newest version of Elementor and we’re using the Elementor standard theme (Hello Elementor) without any changes to it.

    Can you provide us with some insight/help there?

    Thank you & best regards,
    Dominik

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author David Rosendo

    (@drosendo)

    Hello,

    SVI has is own variations gallery, where you can easily build all the corresponding images.

    please have a look at the Youtube video or read the article here:

    https://www.smart-variations.com/additional-images-woocommerce-variations/

    Thread Starter domwe

    (@domwe)

    Hi,

    thanks for your quick reply.

    Maybe I wasn’t specific enough: The exemplary product has two different attributes (e.g. clasp and size). There are three different versions of clasps (e.g. silver, blue and bronze). There are three SVI galleries corresponding to the clasp attributes. So far, so good. This is what we’ve been working with for years.

    However, when I enable the “Slider” option in SVI, the functionality completely stops working in the frontend. Instead of having three galleries corresponding to the clasp attributes, I have one big gallery which I can slide through. I was wondering if this is the intended behavior, as it would make the rest of the plugin basically useless?

    Plugin Author David Rosendo

    (@drosendo)

    Hmm.

    Can you share the link? Im guessing that it’s not the SVI gallery being displayed.

    Thread Starter domwe

    (@domwe)

    It looks like it is the SVi gallery, as it has the following classes: “woosvi_strap svi-horizontal svi-hello-elementor”, followed by “sviproslider” and “swiper svi-gallery-top swiper-initialized swiper-horizontal swiper-pointer-events swiper-autoheight”.

    Also some functions (e.g. the “jumping back to the first image”) that are enabled in SVI are working. That’s why I thought that it is maybe a settings problem?

    Maybe that already helps you, otherwise I’d need to complete the registration on your page and create a support account for you.

    Plugin Author David Rosendo

    (@drosendo)

    If you are using the free version the support page is this one the paid version is on the other platform.

    It has not happened to me before. Did you change anything in the meantime? Slugs of the variations?
    Is it like that for all products?

    Cheers

    Thread Starter domwe

    (@domwe)

    We’re using the paid version.

    It seems that this error happens indeed due to a change in the slugs and attributes. Unfortunately, I had to change those.

    I tested it with a new product and newly created galleries, this is working fine.

    I removed the galleries from an existing product and created new ones, the new ones are generated in the backend, but as soon as I update the product, the galleries are gone. This happens to all existing products. Do you have any idea on how to address that issue?

    Plugin Author David Rosendo

    (@drosendo)

    Hello,

    Try increasing your hosting MAX INPUT vars to 10000.

    This links explains how to change it: https://chemicloud.com/kb/article/how-to-increase-the-max_input_vars-limit-in-cpanel/

    See if this helps.

    Cheers,

    Thread Starter domwe

    (@domwe)

    Hi again,

    unfortunately that did not solve the problem. The creation of new galleries in new products is also possible, so I’m afraid it’s a problem connected to changing the attribute slugs and titles?

    Thanks!

    Plugin Author David Rosendo

    (@drosendo)

    SVI galleries are created based on the slug of the attribute. If you change the slug than in the products where SVI galleries has been created using the old slug the data will not match.
    You will have to recreate the galleries bases on the new slugs.

    Cheers

Viewing 9 replies - 1 through 9 (of 9 total)
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