• Resolved tutumu

    (@tutumu)


    Hi,

    I’m working with the module. When I only use background images it’s all ok but there is a problem whe I try to add a vector.

    When I add a vector to a slide, this sled is not shown at the front (on the preview it works ok but when I publish, the slide is not shown, remains loading).

    If I have a second slide with my own image, these slide keeps ok, it’s shown, but the slide with the vector include remains loading for ever.

    I’ve deactivated my cache plugin (W3 Total Cache) and my image module optimization (Smush Pro), but it happens the same.

    Regards.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author averta

    (@averta)

    Hi. @tutumu

    I took a look at your slider and didn’t find any problems.
    I also tried to create the same situation on my side but it works just fine there too.
    Can you share the page where you’re facing the issue with the slider?
    Plus It could be a “mixed content” problem, and we’ve explained it here:

    https://depicter.helpscoutdocs.com/article/267-not-showing-ssl

    Let me know

    Plugin Author averta

    (@averta)

    Hi there,
    2 months and no reply so we mark this ticket as a resolved one.
    If still have an issue please open a new ticket

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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