Slide-in not working

  • Resolved momossa

    (@momossa)


    4 years, 9 months ago

    HI, I installed and configured a slide-in for only two pages (no http/https). The preview works fine, and it shows on the Chrome browser. When I open it on Chrome Incognito, it doesn’t show. Also, I tried on mobile Chrome and desktop IE not showing. It only showed on Desktop Chrome because I was opening the WPAdmin and the site shows the wp-admin menu.

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  • Hello @momossa

    I trust you are doing well!

    Based on your description it is cache related. Please clear your site’s cache.

    If your site is integrated with Cloudflare, please log in to and purge the cache from there. Check if your server has enabled the cache on a server’s end and flush it.

    If the issue still persist, please share here a link to your site.

    Kind regards,
    Nastia

    Hello @momossa

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

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