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  • Plugin Author Remy B

    (@remyb92)

    Hi,

    We are sorry to hear that you have had such a non-positive experience.

    Weglot only stores the translations generated for your website and doesn’t store the translated post directly.
    Indeed, actually, Weglot translation mechanism is working like this:

    1. It scans the original content of your website (HTML file)
    2. After the scan, Weglot parses (read and cut) the elements between HTML tags.
    3. It automatically translates this original content to its translated equivalent and stores the translations
    4. During the translation process, Weglot is also storing these contents in your Translation List available in your Weglot Dashboard

    We’ll be glad to provide you with an export of all the translations if you want to keep a backup of these translations.
    We could not locate your account with your username.
    Please contact our team at?[email protected]?so our team members can discuss your concerns in more detail.
    You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin

    Best,

    The Weglot Team

    I’m also with the original reviewer. I love how easy weglot is but holding us and our websites randsom if we don’t pay is not cool. I’m contemplating a move over to Translatepress as soon as possible. It’s fair to charge for the translations, but to remove them if we don’t subscribe = not cool.

Viewing 2 replies - 1 through 2 (of 2 total)
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