• Resolved Rachel

    (@jaxrachel)


    I have a slack webhook for every site I manage, which is about 90. When a client leaves, i remove the webhook from the backend of the site, but still get a notification error every time the plugin fails to send (which is every message, once I remove my postmark info and turn it back to phpmailer). I just want to delete the webhook for that particular site from within slack so that I stop receiving notifications, but can’t tell which webhook it is as they all look the same. Can you help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @jaxrachel,

    I hope you are doing well.

    We appreciate you reaching out to us for support. We’ll talk about this internally and get back to you.

    Thanks and regards,
    Support Team – WPExperts

    Hi @jaxrachel,

    I hope you are doing well.

    When the client leaves, you can choose none in the notification tab of the Post SMTP settings for that specific site. This will prevent Slack from sending you any notifications.

    Still is there anything we can help you with do let us know?

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter Rachel

    (@jaxrachel)

    I did that, but I’m still getting slack notifications for the site in question.

    Hi @jaxrachel,

    I hope you are doing well.

    It seems like the issue is with Contact from plugin; please create a ticket on our technical support channel so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks and regards,
    Support Team – WPExperts

Viewing 4 replies - 1 through 4 (of 4 total)
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