Skips Next/Previous Events

Hi @softechx7,

Will you please share a frontend URL where I can see this firsthand?

Thank you,
Erica

We have the same issue. The following event is on June 25th:

West Anglia Scale Model Show – 2023 – IPMS(UK) (ipmsuk.org)

The “Next” link targets “Scale Model Show 2023” which is on July 1st.

However, there is another event on June 25th, which should actually be the target for the “Next” link:

Coventry and Warwickshire IPMS – 2023 – IPMS(UK) (ipmsuk.org)

So, it looks like as the OP reported, when there are two events on the same day the link skips the event on the same day to go to the next subsequent event.

Regards,

Pete Readman, Webmaster, IPMS(UK)

Hi @preadman

Thanks for your message.

I tested it on my end, and I was also able to replicate the issue on my sandbox site as well.

Let me share this with the team, and I’ll get back to you once I have new information.

Hi @softechx7 @preadman

Thank you for patiently waiting.

I wanted to give you an update on this issue. At this time, we have been able to reproduce the problem and have identified a potential fix. Our engineers are working on the solution, though there are some complexities, and it will take some time to craft and validate before release.

I have added your case to our internal ticket. While we don’t have an ETA, you’ll get notified once there is an update and fix.

Best,
Darian
——
Internal Bug Ticket Reference:
BTRIA-1661

Hi Darian,

Any progress on this?

Regards

Pete Readman

Hi @softechx7

At the moment, we have not been able to reproduce the problem using the most recent versions of our plugins. Could you attempt to update your plugins to the latest version and check if that fixes the issue on your side?

Hi Darian,

Thanks for getting back to me. We’re at version 6.1.3 but still have the same problem. I’ve tried the usual things (clear server cache, clear browser cache, try different browsers and operating systems.)

For current examples of the issue, these two events have the same start date/time, July 30th @ 10:00am:

https://ipmsuk.org/calendar/the-essex-modellers-show/

https://ipmsuk.org/calendar/ipms-dundee-model-show-2023/

If you click the next event link at bottom right on Essex, the next show should be Dundee. However, the link goes to the show after that, Avon.

Likewise, the link bottom left on Dundee should go back to Essex, but actually links to BDAC, which is the show prior to Essex.

Regards,

Pete Readman

Hi @preadman

Thanks for testing this again on your side.

I apologize for the inconvenience you are experiencing. Rest assured that we are working on a solution for this issue. Once the fix is available, we will provide an update in this thread.

If you are facing problems other than the ones mentioned in the original post, kindly create a new support topic following the guidelines provided on www.remarpro.com.