• Resolved joeistoybox

    (@joeistoybox)


    I only have a little under 200 products so far and my product ids are in order starting at 100 to 291 at the moment. What is strange, the 200th product id would not export. I thought there might be something like a special character in the description so i copied the product and now it’s id is 4455 (since woocommerce assigned the id for me.) I deleted the old one with the 200 id. Now, the 4455 id product exports just fine, and the 200 id is still gone (as it should be now since it no longer exist), but wait, now product id 201 is missing from the export and it exported fine before deleting the 200 id. It should be on line 102 of the exported csv.

    My thought is, the plugin has a glitch between the 101 and 102 lines of the export. Perhaps this repeats every 100 lines, so people with more products end up missing one product per 100. I am about 6 items short of testing this theory, as my export has not reached 200 lines yet.

    I did post this info to someone else’s support topic, but I noticed that it is marked as resolved, so I thought I would start a new one with my specific problem. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello Joeistoybox,

    We apologize for the inconvenience caused. and thank you for notifying this issue.
    We fixed it on our latest version v1.3.8
    kindly update the plugin and check it. Let us know if you have any queries.We are eager to help you.

    Regards,
    Veeresh
    Team XA

    Thread Starter joeistoybox

    (@joeistoybox)

    Hi Veeresh,

    I understand these things can happen. It’s just about impossible nowadays to write a completely bug free code for every possible user usage.

    Thank you for the lighten fast support. Amazing. I installed the update, and tested it. All works correctly now. Once again, wow, the Team XA’s level of support is fantastic, even for the free version.

    Have a wonderful day,
    Matthew

    Hello Joeistoybox,

    Thank you for your appreciation.
    That encourages us to reach new heights.

    Regards,
    Veeresh
    Team XA

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Skipping export of every 100th product’ is closed to new replies.