Skip stap Details when woocommerce checkout is active

  • Resolved Mati

    (@mattheus)


    7 months, 1 week ago

    I have been facing a problem for a long time. I have been receiving complaints since I started using your booking system, and I have raised this issue before. the point is that I use woocommerce checkout instead of the standard bookly checkout.

    the point that customers encounter is. They have to fill in the customer details in the steps of Bookly. After they have done that, they have to fill in everything again in WooCommerce. this shouldn’t happen like this. if woocommerce is enabled, the details step from bookly must be skipped.

    I am now also testing another plugin that has this in order. See the link below for how to do it. Please resolve this urgently!!!! because customers complain every day!

    https://www.loom.com/share/a2c2fd2dbed0444a82eb6dd651799c7e?sid=d3e1ca70-81cc-446c-b13f-05645f2ca37c

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support booklysupport

    (@booklysupport)

    Hi, we’ve replied to you with Ticket #295664.

    Plugin Support booklysupport

    (@booklysupport)

    We’ll go ahead and mark this thread as resolved. You can always reach out to us via our website whenever you have any questions or concerns.

    Thread Starter Mati

    (@mattheus)

    is the problem solved ?

    Plugin Support booklysupport

    (@booklysupport)

    The option you requested is not currently supported. If this feature is crucial for your business, please consider leaving your suggestion on our feature request forum. If it gains popularity among other users, our Product Team will consider it for future improvements to the plugin.

    Thread Starter Mati

    (@mattheus)

    How strange. via your support ticket you indicate this:

    Kate (Bookly Support)
    Hello,
    ?
    Thank you for your message.
    ?
    It was added to the development roadmap. We will inform you when it is done.
    ?
    Let me know if you have any other questions.?

    IMPORTANT: Please ensure you add additional comments and information via this ticket only. We kindly ask you NOT to open a new ticket with the same inquiry because it delays the response time.

    Kate Best regards,
    Bookly Team

    Plugin Support booklysupport

    (@booklysupport)

    Hello. The team has already discussed this option and is currently exploring possibilities for the described workflow. There may be some hidden challenges for users who have other Bookly items installed and activated (add-ons), so we will need time to thoroughly investigate everything.

Viewing 6 replies - 1 through 6 (of 6 total)
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