Viewing 16 replies (of 16 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Please follow these steps to find out if the issue occurs before the message is sent:

    1. Install and activate the WP Mail Logging by MailPoet plugin
    2. Open an existent order, find the Send order email panel, on the right side, select one of the email notification in which you attach the invoice, e.g. Complete order, and click on Save order and send email:

      A screenshot that display the Send order email panel from WooCommerce with the Completed order notification selected in the dropdown

    3. Then go to Tools > WP Mail Log, find your last email, and check if there are files in the Attachments column, and/or any notice on the Error column:

      A screenshot that display the WP Mail Logging plugin log screen

    4. Share the results with us ??
Viewing 16 replies (of 16 total)
  • The topic ‘Skip invoice creation for specific payment methods’ is closed to new replies.