Size missing?

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  • Hello,

    Thanks for reaching us,

    To retrieve the products with their variations, make sure to create your feed with all variations and include size and color attributes with their defined values on your feed.

    Thread Starter mreespinosa

    (@mreespinosa)

    Yes all the variations with size and color are created. So I don’t understand why size and color are missing on certain peoducts. Please avise

    Hello,

    Thanks for reaching us,

    Please make sure that you have uploaded the correct feed via CTX Feed and it was configured properly. To check your products, kindly navigate to your shop page instead of the catalog backend. If you require further assistance, you can contact the Meta Business Help Center as they can assist you with the issue.

    Thread Starter mreespinosa

    (@mreespinosa)

    “Please make sure that you have uploaded the correct feed via CTX Feed and it was configured properly.?” — Yes it is correct.
    “To check your products, kindly navigate to your shop page instead of the catalog backend” — What shop page? What catalog page?
    “you can contact the Meta Business Help Center as they can assist you with the issue” — Meta cannot help me with my WordPress.

    Hello,

    Ensure your feed is created with ‘All Variation’. You may have also created a support ticket, so please continue with it. A possible solution will be provided promptly.

    Plugin Support mansary

    (@mansary)

    Hi,

    We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

    If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

    Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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